Frequently Asked Questions

HOW OUR PROCESS WORKS

  • 1. Rapid Quote & Layout Review: Send your project details to us via email or text. We evaluate the lot on-site or via high-resolution satellite imagery and email or text a written quote, usually within 24 hours.

  • 2. Off-Hours Execution: After you accept the proposal, we schedule an available slot that works for you, including early mornings, evenings, or Sundays.

  • 3. Seamless Billing: After your project is completed, we conveniently invoice you via email. You can make your payment with Business bank cards, or ACH transfer through the portal.

  • Straight South delivers crisp, durable lines with zero guesswork. We provide:

    • True Off-Hours Work: Evenings, nights, and Sundays so your customers never face cones or blocked stalls.

    • Commercial DOT-Grade Coatings: Fast-drying acrylics engineered for heavy tire friction and weather resistance.

    • Upfront Flat-Rate Estimates: No surprise mobilization charges or hidden fees.

    • Direct Owner Communication: Fast turnaround on calls, texts, and site quotes.

  • We ask for two simple items:

    1. Keep the striping area clear of parked cars and debris during the scheduled window.

    2. Turn off automated lawn sprinklers 12 hours before and after the job.

  • Commercial traffic paint requires dry pavement and ambient temperatures above 50°F to bond correctly. If rain or high moisture is forecast, we contact you to reschedule for the next clear weather window at no extra charge.

  • No. The majority of our work is scheduled during off-hours, overnights, or weekends. For 24/7 facilities, we restripe in phased sections with safety cones to keep drive-thrus, loading bays, and parking stalls moving smoothly.

  • Commercial fast-dry acrylic dries to the touch in 10 to 15 minutes and fully cures for regular vehicle traffic within 30 to 45 minutes.

  • We make payment simple and flexible for business owners:

    • We send a digital invoice upon job completion. You can pay instantly online via debit card, credit card, ACH bank transfer, or business check.

    • No Surprise Fees: What is quoted in your written estimate is the exact price you pay.

  • Yes. We lay out and paint regulation ADA handicap stalls, blue van-accessible loading aisles, handicap stencils, red fire lane curbs with regulation lettering, stop bars, and directional arrows to keep your property fully compliant with state and local codes.

  • Yes. Straight South carries full Commercial General Liability insurance to satisfy commercial property management, municipal, and GC compliance requirements.

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